Maxim LLC, dba Maxim Home Inspections Terms and Conditions / Privacy Policy

Maxim LLC, dba Maxim Home Inspections respects your privacy.

Last Updated: October 6th, 2025

Maxim LLC (“Maxim,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and visitors to our website, https://www.maximhomeinspections.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our home inspection services or visit our website. By using our services or website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Contact Information: Name, email address, phone number, and mailing address provided when you schedule a home inspection, request a quote, or contact us via phone (203-489-2323) or our website.
Property Information: Details about the residential property being inspected, such as address, provided by you or your real estate agent.
Payment Information: Credit card details, billing address, or other financial information necessary to process payments for our services.

b. Non-Personal Information

Website Usage Data: Information about your interaction with our website, such as IP address, browser type, device information, pages visited, and time spent on the site, collected via cookies or similar technologies.
Inspection-Related Data: Notes, photos, or reports generated during the home inspection process, which may include non-personal details about the property.

2. How We Collect Information

We collect information in the following ways:

Directly from You: When you fill out forms on our website, call us, email us, or provide information during the home inspection process.
Through Our Website: Automatically via cookies, web beacons, or analytics tools when you visit https://www.maximhomeinspections.com.
From Third Parties: From real estate agents, brokers, or other parties involved in the home-buying process who provide your information with your consent.

3. How We Use Your Information

We use your information to:

Schedule and perform home inspections for residential properties.
Communicate with you about your inspection, including sending reports, invoices, or follow-up information.
Process payments for our services.
Improve our website and services through analytics and feedback.
Comply with legal obligations or respond to legal requests.
Market our services, such as sending promotional emails (with your consent, where required).

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third parties who assist us in operating our business, such as payment processors, IT providers, or report generation tools, under strict confidentiality agreements.
Real Estate Professionals: With your consent, we may share inspection reports or related information with your real estate agent or broker to facilitate the home-buying process.
Legal Compliance: If required by law, such as in response to a court order, subpoena, or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of Maxim LLC, your information may be transferred as part of the business assets.

Data Sharing Restrictions

We do not share your mobile information or any personal data with third parties for marketing or promotional purposes, even with your consent.
We do not transfer your personal information to any external organizations under any circumstances, even with your consent.
We strictly prevent unauthorized sharing of user data beyond what is necessary for internal operations.

5. Messaging Terms and Conditions

By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage: We use your data solely for sending (Send reminders, book appointments, customer care).

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies.

Contact Maxim LLC, dba Maxim Home Inspections at 203-489-2323 or maximhomellc@gmail.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to 203-489-2323 or maximhomellc@gmail.com . After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Maxim LLC, dba Maxim Home Inspections will not sell, rent, or share the collected mobile numbers

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Maxim LLC, dba Maxim Home Inspections, from 203-489-2323 regarding account notification, customer care, and delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 203-489-2323 or Maximhomellc@gmail.com. Mobile opt-in information is never shared with third parties.
You may receive up to 2-4 messages before and after the inspection date and 1-4 messages a year for promotions.

Contact Maxim Home Inspections at 203-489-2323 or maximhomellc@gmail.com for HELP or to STOP receiving messages. Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to maximhomellc@gmail.com or 203-489-2323. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

6. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out Instruction: Opt out of marketing communications by clicking “unsubscribe” in emails or contacting us at 203-489-2323. To opt out of SMS messages, reply STOP or UNSUBSCRIBE to any message you receive.
Cookies: Manage cookie preferences through your browser settings or our website’s cookie consent tool.

To exercise these rights, contact us at maximhomellc@gmail.com or 203-489-2323.

7. Data Security

We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, loss, or misuse. For example:

We use secure sockets layer (SSL) encryption for data transmitted via our website.
Payment information is processed through secure, PCI-compliant payment processors.
Inspection reports are stored securely and shared only with authorized parties.

However, no system is completely secure, and we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:

Contact and payment information is retained for 7 years to comply with tax and accounting obligations.
Inspection reports are retained for 5 years to support potential follow-up inquiries or claims, unless otherwise requested.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site performance. Cookies may include:

Essential Cookies: Necessary for the website to function, such as maintaining your session.
Analytics Cookies: Track website usage to improve our services (e.g., Google Analytics).
Marketing Cookies: Used to deliver relevant advertisements, if applicable.

You can disable cookies through your browser settings, but this may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites, such as real estate platforms or payment processors. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our services and website are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

12. International Data Transfers

Maxim LLC operates primarily in the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised “Last Updated” date or by emailing you.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at maximhomellc@gmail.com or 203-489-2323.

Website: https://www.maximhomeinspections.com